According to the Provincial Youth Union, 140 youth digital technology teams with more than 2,246 members and 58 mobile teams of 748 volunteers are now operating regularly across rural regions.
Their outreach has enabled over 292,000 citizens to register for digital signatures, 341,000 to open new electronic payment accounts, and 228,000 households to activate digital identification accounts.
In Kà Bông village, Canh Liên commune, youth union members visit homes each month to teach residents how to install the VNeID app, generate QR codes for payments, and complete online administrative procedures. The initiative, held during the second week of every month, has transformed how locals handle paperwork and access government services.
“I used to think these things were very difficult,” said Đinh Văn Thinh, a 42-year-old Bana villager. “Now I can check the weather, look up agricultural prices, and submit forms online without traveling far. It’s so convenient.”
Canh Liên Youth Union Secretary Đinh Văn Tam said each branch is assigned specific areas to guide residents in applying technology to daily life. “Our members also assist at the commune’s Public Administrative Service Center, helping people file documents online. Gradually, digital transformation has become a habit,” he added.
In Đức Cơ commune, bordering Cambodia, local youth have expanded training to cover online safety and fraud prevention. Awareness sessions have helped young people identify official job sites and avoid scams promising “easy work, high pay.”
“Residents, especially youth, are now more cautious when using the internet,” said Kpuih Thuận, Deputy Secretary of the Đức Cơ Commune Youth Union. “They know how to use online public services and understand government policies.”
In Ia Pnôn commune, the “Digital literacy for all” program has mobilized youth teams to visit villages and train the elderly and ethnic minorities on protecting personal information, checking social welfare benefits, and using technology for farming.
Nguyễn Thành Trung, Vice Chairman of the Vietnam Fatherland Front Committee and Secretary of the Ia Pnôn Youth Union, said bilingual outreach in both Kinh and Jrai languages and cooperation with community leaders have helped overcome hesitancy among older residents.
Despite progress, challenges remain as many rural and ethnic minority residents still lack digital skills or confidence in using online platforms. Youth union members continue their door-to-door assistance to make digital tools more accessible to all.
Provincial Youth Union Secretary Phạm Hồng Hiệp said digital transformation among young people will remain a key priority, closely linked to the Volunteer Youth Movement. The union will continue to train members in digital skills, coordinate with local authorities, and expand outreach to remote, border, and isolated areas to promote digital inclusion.
