Under the provincial project on promoting youth participation in community digital transformation for 2026-2030, all communes and wards have developed operational plans for Community Digital Technology Teams. As of April 13, 135 such teams with 2,599 members have been established province-wide, alongside 21 “digital literacy” teams comprising 755 members. Each commune and ward has also been equipped with laptops to facilitate local implementation.
These teams operate regularly at Public Administrative Service Centers and residential areas, with 2-12 Youth Union members assigned per unit to assist residents in accessing online public services, activating VNeID digital identification accounts, and making cashless payments several days each week. Monthly outreach campaigns are also conducted to expand engagement.
During peak periods, coordinated efforts involving police, banks and telecommunications firms bring digital support directly to markets, residential zones and community centres. Training in digital skills and awareness of online scams is integrated into these activities.
Communication efforts have been strengthened through visual formats, including the “One digital skill per week” initiative, which has produced 13 infographic products shared across Youth Union social media platforms.
Training programmes have also expanded. In Tay Son Commune, a pilot “core commune” model for science, technology and digital transformation trained 250 Youth Union members and young people in hands-on digital skills on March 18.
Local Youth Union branches have introduced tailored digital models, including AI-based news bulletins, electronic voting systems and campaigns promoting advanced VNeID usage. Other initiatives include “Cashless Market” programmes and volunteer groups assisting elderly Party members with digital tools.
In Dak Po Commune, a “Digital Market” launched on March 1 via Facebook Marketplace has attracted more than 2,300 participants, connecting farmers, traders and consumers both locally and beyond. The platform enables more flexible transactions and supports the promotion of local agricultural products through digital content, including promotional videos for OCOP products.
Elsewhere, the Youth Union in Hoai Nhon Ward has introduced a “Youth Digital Library” featuring QR codes linking to digital resources such as historical materials, skills books and study documents, helping to foster reading habits among young people.
In De Gi Commune, a “Digital Community Center” model provides scheduled weekly support for residents, assisting with administrative procedures, digital identification, online payments and access to official information platforms.
Local residents report improved convenience and accessibility, as services are now delivered closer to home with direct, hands-on guidance from Youth Union members.
Key Targets of the Project “Promoting the Role of Youth Union Members in Community Digital Transformation in Gia Lai Province, 2026-2030”:
● 100% of communes and wards establish and maintain Community Digital Technology Teams; each has a digital support point at the People’s Committee office or community center; at least three support sessions per month are organized for residents.
● At least 25% of adults achieve basic digital skills; at least 20% of residents proficiently use essential digital services (online public services, cashless payments, VNeID).
● 100% of officials, civil servants, Youth Union members, and at least 25% of residents activate and use VNeID level 2 digital identification accounts.
● At least 80% of administrative procedure dossiers are received, processed, and returned entirely online.
● At least 70% of online dossiers are supported by Community Digital Technology Teams.
● 30% of residents receive support in installing digital products, opening online payment accounts, and registering for public digital signatures.
● 100% of households are informed and guided on how to recognize common online scams.
