Gia Lai police bridge language barriers to strengthen trust with ethnic communities

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Grassroots police officers in Vietnam’s Central Highlands province of Gia Lai are learning ethnic minority languages to better connect with local communities, enhance public trust, and maintain security in remote villages.

Since 2016, the Gia Lai Provincial Police have organized 13 training courses in Jrai and Bahnar languages for 571 officers. The courses, aligned with government and Ministry of Public Security regulations, also teach cultural values, customs, and traditions of ethnic groups to help officers understand the communities they serve.

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Đinh Hoàng Anh meets with Lieutenant Colonel Bành Trọng Tá, Deputy Chief of An Vinh Commune Police, to hand over the weapon. Photo: Provided by source

Senior Lieutenant Colonel Ninh Thị Minh Hoa, Head of the Personnel Department, said that language training has significantly improved officers’ outreach and communication effectiveness. “Understanding the language, customs, and psychology of the people is the key to improving service quality and mobilization,” she said.

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Major Đỗ Hòa Bình, Deputy Chief of Ia Pa Commune Police, talks with respected community members and Jrai women working in the local Fatherland Front. Photo: Provided by source

Among the 50 officers who completed the third Jrai course between April and August 2025, Lieutenant Colonel Nguyễn Cư, Deputy Chief of Chư Sê Commune Police, said the training enhanced both linguistic and cultural skills. “Now, I can confidently communicate with locals and assist them in completing administrative forms accurately,” he noted.

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Major Đỗ Hòa Bình, Deputy Chief of Ia Pa Commune Police, participates in a charity event in Mơ Năng 2 village, Ia Pa commune. Photo: Provided by source

In Ia Pa commune, where more than 70% of residents are Jrai, Major Đỗ Hòa Bình, Deputy Chief of Commune Police, taught himself Jrai through everyday interactions and formal lessons. “When we greet people in their own language, they become more open and cooperative,” he said.

Similarly, Lieutenant Colonel Bành Trọng Tá, Deputy Chief of An Vinh Commune Police, learned H’re to communicate effectively in an area where 96.5% of residents are H’re. His linguistic efforts have fostered deeper relationships with locals, helping him encourage voluntary weapon surrenders and improve community safety.

The province’s commitment to linguistic and cultural understanding has proven instrumental in maintaining grassroots security and promoting socio-economic development. By bridging communication gaps, police officersin Gia Lai are reinforcing the spirit of unity and ensuring peace in ethnic minority regions.

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